Network Desktop Alert Instant User Messaging Urgent message notification to users

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Current Version: v1.5

Overview of ACEmessage

     



Let take a brief tour of ACEmessage in action in a typical company organisation. We will see how ACEmessage provides a simple interface for a powerful and effective solution for instant network messaging.
 


[Problem]

Your corporate server IRIS needs to be taken down for hardware replacement. Users will receive an error if they try to run IRIS applications during this downtime. They will clog up your Helpdesk with unnecessary calls and generally slow the department down from dealing with real issues.
 


[Objectives]

  • Notify Logged in users of problems with IRIS.

  • Explain to users what they need to do.

  • Minimise the impact of ICT Support calls to your Help Centre.

  • Notify users as soon as IRIS is available again.



[Solution]

First we will load up ACEmessage. Because IRIS is a domain wide application you simply select the DOMAIN as the target to receive the message.

Our computers all have ACE Client installed so we will send the message via this method.  We set a time out value of 2 hours (So the message will disappear after 2 hours). This stops the message being read when the problem may no longer be an issue.

We then setup the message text as we want it to appear, we insert a picture to grab their attention. ACEmessage will now look like the below screenshot, click for a larger view.

 


 

You then click the Send button and wait the few seconds for the message to distribute to your chosen target (All computers in the domain with ACE Client installed!). Your users start to see the below pop up on their systems:
 

 


This type of immediate response would not be available in the email systems of today's communication infrastructures.

 

 

 

 

 

   

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Fast Messaging:
Message thousands of computers in seconds.
Targeted Messaging:
Send to specific parts of Active Directory, whole Domains, Sites, OU's and even User Groups!
Instant Notification:
Users instantly see your message on their desktop.
Feature Rich:
Jazz up messages with Rich Text and Pictures.  Also works with multiple languages.
Detailed Logging:
See detailed logs of messages sent.
Customisable Notification:
Full screen, Banner, Minimised.  How do you want your users to be notified?
No Training Required:
ACEmessage was designed for ANYBODY to use QUICKLY with a 1, 2, 3 step sending system.
Network Deployable:
Our installers are designed to be installed 'on-mass' with your favourite tool, both MSI and EXE formats supplied.
Command Line Scriptable:
ACEmessage can easily integrate into existing alert programs and scripts and be called from the command line.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

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